A.I. & Smarter payment solutions by ISW

ISW Secure Payments is a comprehensive, hosted service tailored to meet the unique needs of each customer. Designed to streamline the processing of transactions from your backend systems, our solution offers robust fraud and anti-money laundering (AML) checks.

Our platform seamlessly integrates with your existing backend infrastructure, eliminating the need for any additional preparatory work on your end. We handle all necessary message transformations, offering you a hassle-free experience.

Built on a resilient, multi-instance, highly available framework, ISW Secure Payments serves as a dependable foundation for your fraud and AML risk management needs. Each deployment is customised to align with your specific requirements, ensuring an optimised solution for your organisation.

Our system leverages both rule-based and machine-learning algorithms to scrutinise behavioural and fraudulent activity. It not only creates predictive models for emerging threats but also suggests effective countermeasures. Unlike opaque models, ours are transparent and easily understandable, providing clearly defined rules and scenarios.

Powered by artificial intelligence and benefiting from decades of human expertise, ISW Secure Payments excels in creating intricate behaviour profiles and fraud prevention scenarios. This allows for quicker model updates and requires less data for model training, leading to higher fraud detection rates and significantly reduced false positives.

At ISW Secure Payments, we believe that simplicity and transparency are key when it comes to pricing. That's why we offer a tiered, transaction volume-based pricing model that encompasses all the features and services we provide. This straightforward pricing approach eliminates the complexity often associated with a la carte pricing models, where each component is billed separately. With our inclusive pricing structure, you can easily anticipate costs and focus more on leveraging the full capabilities of our platform to meet your fraud and AML risk management needs.

ISW Secure Payments offers an advanced, comprehensive solution for fraud and AML management, with a range of optional enhancements tailored for your unique business needs. Alongside our core features, such as built-in message integration and transformation and email and SMS gateways for real-time alerts, the following add-ons and options further elevate your fraud prevention and customer interaction capabilities.

For those looking for a more bespoke solution, we offer the option to develop custom machine learning models in collaboration with your in-house fraud team. These custom models enhance our built-in capabilities, providing a level of fraud detection and prevention that is finely tuned to your specific business needs and risks.

Security is a top priority for us. We offer optional enhancements like two-factor authentication (2FA) step-up to bolster the security of your transactions. This feature adds an extra layer of protection, ensuring that sensitive data and transactions are accessed only by authorised personnel.

Understanding the value of data, we offer optional transaction data storage capabilities. This feature allows you to conduct in-depth business analytics, providing you with invaluable insights that can inform your decision-making processes.

To ensure that you get the most out of our platform, we offer training courses on the use and operation of the ISW Secure Payments solution. Our courses are designed to equip your team with the skills and knowledge needed to effectively manage and optimise your fraud and AML risk management processes.

Elevate the efficacy of your fraud, AML, and Politically Exposed Persons (PEPs) detection with our optional advanced name recognition and matching feature. This state-of-the-art capability seamlessly integrates with the core ISW Secure Payments service and employs culture-specific linguistic rules for unparalleled accuracy in name analysis and matching.

• Culture-Specific Classification: Identify the most likely cultural or ethnic origin of names.
• Gender Identification: Recognise the gender most commonly associated with given names.
• Flexible Matching: Handle names with common spelling errors, phonetic discrepancies, or missing components.
• Fine-Tuned Searches: Adjust search parameters for application-specific outcomes.
• Date Comparison: Utilise associated date values, such as birth dates, for enhanced matching accuracy.

Rest easy knowing that ISW Secure Payments operates in a Payment Card Industry Data Security Standard (PCI DSS) certified environment. This ensures that all transactions are processed and stored with the highest level of security compliance.

While our default offering utilises Amazon Web Services (AWS), we understand that different organisations have different needs. Therefore, we offer the flexibility to build the service on your choice of cloud platform, ensuring that it integrates seamlessly with your existing infrastructure.

Generative AI & Machine Learning: Utilises advanced algorithms to extract meaningful information from unstructured documents.

IBM Watson Discovery: Mines unstructured data to uncover valuable insights and information.

Document Types: Research papers, reports, training manuals, product documentation, and more.

Information Discovery: Transforms unstructured data into structured knowledge for easier exploration and management.

Enhanced Support: Combines content exploration with AI-Powered Virtual Assistants to provide accurate and timely responses.

Personalised Assistance: Delivers contextually relevant support, improving user engagement and satisfaction.

AI-Enhanced Content Exploration uses advanced machine learning and generative AI to extract valuable insights from unstructured data. With tools like IBM Watson Discovery, we transform vast amounts of content—research papers, reports, training manuals, and product documentation—into structured knowledge for easier discovery and management.

By integrating this technology with our AI-Powered Virtual Assistants, users gain instant access to relevant, context-aware information, improving search efficiency, decision-making, and user engagement. This seamless synergy enhances virtual assistants' ability to deliver accurate, personalised, and timely responses, unlocking the full potential of AI-driven knowledge management.