A modern platform for Lessons Management
The LMS Solution by ISW is a smart, web-based platform designed to support continuous learning across your organisation. Built on the OILS framework—Observations, Insights & Lessons—it helps teams capture and apply knowledge in a consistent, auditable way. With intuitive workflows, guided data entry, and full mobile access, LMS makes it easy to turn everyday observations into meaningful improvements.

Simple, step-by-step wizards help users record observations and files with ease. Bulk upload support streamlines data import from external sources, making it easier to build a rich lessons database.
Observations can be linked to insights and transformed into lessons that drive real organisational change. This structured flow turns raw data into meaningful outcomes.
Track and manage actions, assignments, and outcomes linked to lessons. Ensure accountability and follow-through as insights are translated into tangible improvements.
Powerful full-text search, sorting, and filtering capabilities make it easy to analyse lessons data, spot trends, and surface relevant insights to inform decision-making.
Receive automated alerts when trends are detected or important events occur. Users can tailor their notification settings to stay informed on what matters most.
Apply lessons management at the team, department, or enterprise level. The solution supports targeted learning across different groups, aligned to your structure.
The modern, responsive design offers an intuitive interface across all devices. Inline help and smart workflows support fast adoption and consistent user engagement.
Supports leading frameworks like AIDR's Lessons Management Framework, ensuring alignment with best practices—particularly in emergency management and public sector use.
Cloud Native. Private. Secure. Built for Enterprise.
The LMS Solution by ISW is delivered as a secure SaaS platform hosted on a dedicated private cloud instance—giving organisations more control, better performance, and stronger compliance than typical shared-cloud environments. Designed for enterprise-scale needs, it’s cloud-native without compromise.
Organisations gain full control over infrastructure and security policies—reducing risk and supporting strict compliance requirements.
Manage where and how your data is stored with clear visibility and control—ideal for meeting local and industry-specific regulations.
With no shared resources, your instance delivers consistently fast response times—critical for time-sensitive decision-making.
Easily scale and tailor the platform to fit your organisation’s workflows, systems, and evolving business needs.

Showcase: Emergency Management Victoria
Emergency Management Victoria (EMV) implemented ISW’s LMS Solution to simplify and strengthen its lessons management process. By streamlining the capture of observations and automating trend analysis, EMV significantly increased the volume and quality of data available—making it easier to identify insights and generate meaningful lessons.
The platform’s flexibility has allowed EMV to introduce agency-specific data capture, ensuring the solution adapts to the unique needs of individual departments. With built-in privacy safeguards and a responsive development approach, ISW continues to enhance the solution in partnership with EMV.
This ongoing collaboration supports continuous improvement across Victoria’s emergency management sector—fostering a stronger learning culture and driving better outcomes at both departmental and state levels.
Cloud42 – Fully managed cloud, without the complexity
From infrastructure and platforms to backup and software-as-a-service, Cloud42 delivers modern, scalable cloud solutions powered by AWS, Azure, and IBM Cloud. Run, build, and protect your digital environment—without limits, delays, or worries.

Expert guidance across Cloud, Apps & Workplace
ISW’s consulting services help you design, build, and run intelligent collaboration, cloud, and custom app solutions—backed by deep expertise across Microsoft, HCL, IBM, and AWS technologies.
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Talk to the experts

Adam is a strategic leader who helps organisations transform through modern workplace solutions and technology innovation. With deep expertise across HCL and Microsoft platforms, he empowers teams to boost collaboration, productivity, and user experience. At ISW, Adam drives international business growth, leads strategic product development, and champions digital adoption initiatives—both across ISW and within Digital Ink, the creative agency of the ISW Group.